Last Updated: 30/03/2025
Smart Buddy Card ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application ("App")

1. Information We Collect

1.1 Personal Information

• Name, email address, phone number, and other contact details.
• Profile information, including business details (if applicable).

1.2 Personal Information

• Payment history, subscription details, and transaction-related data.

1.3 Device & Usage Data

• IP address, device ID, operating system, app usage behavior, and analytics data.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.
• To process payments and manage subscriptions.
• To enhance user experience and app functionality.
• To provide customer support and resolve disputes.
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

• With payment service providers (e.g., Razorpay) for transaction processing.
• With legal authorities if required by law.
• With third-party analytics services to improve our app performance.

4. Data Security

We implement advanced security measures to protect your personal data from unauthorized access, misuse, or loss. However, no method of data transmission over the internet is 100% secure.

5. User Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of non-essential notifications.
• Request account deactivation at any time.

6. Payment Processing

All payments made through the app are securely processed by third-party payment gateways like Razorpay. We do not store or process any payment details on our servers.

7. Refund & Cancellation Policy

We do not offer refunds once a subscription or service is activated. For cancellation requests, please refer to our Refund & Cancellation Policy section.